Award reflects businesses’ consistently high level of customer service

Dr. Roof Atlanta, Inc. has been awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service and health providers.

Dr. Roof Atlanta, Inc. is a full service roofing and siding contractor serving North Metro Atlanta since 1988.

“Only a fraction of the businesses rated on Angie’s List can claim the sterling service record of being a Super Service Award winner because we set a high bar,” said Angie’s List Founder Angie Hicks. “The fact that Dr. Roof Atlanta, Inc. can claim Super Service Award status speaks volumes about its dedication to consumers.”

Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their clients and abiding by Angie’s List operational guidelines.

Ratings are updated daily on Angie’s List, but members can find the 2011 Super Service Award logo next to business names in search results on AngiesList.com.

At Dr. Roof we take more time to complete a roof than the average roofer. Just like you would not want your heart surgeon to rush through the operation, hire a roofer who cares about the details on your roof and invests in the skilled labor to do it right!

Whether it’s preschool, grade school, college, or on-line courses, its time to go back to school! Learning and education is the backbone of a strong society. When it comes to choosing a roofing contractor, it would be wise to learn about the roofing process and some of the details involved. Making sure you choose a roofing professional who knows the details and the importance of the details is vital to a long lasting roof. So before you make your choice, learn a little more about roofing so you can make the best decision possible.

The heat in Atlanta has been brutal this summer. Your attic is certainly hotter than your house, as your air conditioner struggles to keep the house cool. But keeping the air in your attic moving is just as important to keeping your home cool. While a healthy attic does not need to be “cool” for a human to live in, it needs fresh air to prevent mildew buildup and excessive heat. Dr. Roof offers ridge vents, solar powered attic fans, and electric powered attic fans to help ease the pain in the attic. Call 770-552-7663 for your free estimate to improve your attic’s ventilation in the hot summer!

We wish everyone a very enjoyable and safe 4th of July weekend. The weather forecast calls for a 30% chance of thunderstorms over the weekend. Please don’t hesitate to call on us if you have any roofing concerns over the holiday weekend.

Rain, snow, sleet, ice? We could be in for a challenging Winter! We in the Southeast haven’t experienced winter temps like these since 1917, likely long before your house was built. It’s true that the expansion and contraction of your roof’s materials caused by extreme temperatures can lend additional stress to your roof, and it’s this time of year when we see poorly constructed roofs show signs of faulty construction. Of course we can help you fix your roof even if someone else installed or repaired it.

Did you know that aside from roof repair, construction, and replacement we also specialize in making your home healthier and more energy efficient? Moisture and humidity generated in your home (through everyday events such as running showers, dishwashers, and dryers) that is not exhausted through your attic can lend to the buildup of mold and mildew in your attic space. Using a solar-powered attic fan, even in the winter, can lend to your home’s efficiency and energy savings. A properly installed attic fan works by preserving the integrity of your roof and your home’s air quality by reducing the opportunities for mold and mildew growth. Attic fans actually work to your advantage all year long, expelling humidity in the winter and pushing heat up and out of your house throughout the summer.

It’s a shame when we find attic fans that haven’t been installed properly and homeowners don’t experience the energy savings and household benefits behind their purchase. Just as you trust your medical doctor to look at the whole person to keep you in optimum health, you can trust Dr. Roof to assess your entire roof to make sure the cause of a leak or inefficient circulation isn’t part of a larger problem.

We know that experiencing a leaky roof or astronomical utility bills is no fun for anyone and we at Dr. Roof would like to make the process of engaging a contractor as pleasant for you as possible. I’d encourage you to check out our reviews and see just why we’ve been in business as long as we have. It’s by building lasting relationships and doing right by our customers over decades.

What questions can we answer for you about roof repair or attic ventilation systems? We’d be happy to help you.

Wishing you a safe and Happy New Year!

~Your friends and family at Dr. Roof

Do you shudder at the thought of Santa Claus and his eight tiny reindeer landing on your roof, afraid he might crash through the attic instead of making his traditional chimney entrance? Do you think your roof’s just barely hanging on by a thread or have you had any signs of a leak?

A roof repair is one of those things you don’t want to let go until the last minute. Damage can build until what would have been a minor repair can turn into a major disaster with expensive consequences. We know holiday time is the last time you want to engage in a home repair project. It can dip into the holiday budget and we definitely understand that time is limited, but if you suspect a leak or any sort of roof damage, it would behoove you to address it quickly before a larger problem develops.

With Dr. Roof, you can be confident that we’ll respect your time and do what’s in your best interest financially. Our roofing specialists are not the “salesmen” you are accustomed to encountering in the service world. They pride themselves in evaluating your roof and educating you about all of your options, including repair and replacement, how long a repair can and cannot wait, and what you can expect in the long term based on your choices.

We want you to welcome Santa with open arms and a solid roof, and we’ll do everything in our power to make it timely and efficient for you so you are left with more to time and money to spend making your holidays merry and bright!

Wishing you and yours a very happy holiday season!

~David Friedlander, President, Dr. Roof

There are some things we only do a few times in our lives—and it’s probably
enough for most of us! One of those things that happens infrequently is interviewing
and hiring a contractor. We understand it can cause huge frustration and
headaches. Digging through listings, coming up with disconnected numbers, leaving
messages that are never returned, blocking off times for an appointment and then
experiencing a no-show, or late arrivals, and then sorting through all the conflicting
information, and often times misinformation…and all of this frustration occurs
before you even get a quote or begin the work.

By the time someone actually gets to your house and flashes a smile and how-do-
you-do, most people are exhausted and ready to throw in the towel and just “go for
it” because they finally have a live person in front of them that is willing to sell them
the job.

Believe me, we hear the stories, and we’re sorry that it’s a real representation of
what many of you experience with people who bill themselves as our competitors.
In fact, we don’t keep “company” with any of those companies. Dr. Roof operates on
a different level and philosophy entirely. So what exactly should you expect from a
roofing company?

You should expect
1) A live representative to answer your call, or a return phone call within a few hours during normal business hours.
2) A company contact person who can not only answer your questions, but who seeks to educate you about your options and allows you to make your purchasing choices without trying to “hard sell” you.
3) Honesty and integrity. You will have to have your radar out to detect when you are being sold a bill of goods. Some sales folks will tell you what you want to hear in order to close a sale.
4) A rep who inspects the roof physically (not just by eyeballing it from the ground) and who can speak in great detail about what your viable repair or replacement options are and why.
5) A crew supervisor, not a salesman, who is committed to seeing the job through and inspects the installers’ work during and after the repair or replacement process. A salesman’s main interest is to spend his time selling his next job, not supervising your job.
6) A company whose reputation is long established and excellent, and one who
can demonstrate this excellence through industry awards and recognition for quality construction.
7) Thoroughly trained and skilled roofers who understand the principles of
hydrostatics, which is the flow of and movement of water under various conditions, and how to install materials to maximize the life of your roof.
8 )  A company that has been in the same place for many long years and that is extremely likely to be around as long as your roof’s projected life span.

If you think quality, responsiveness, and customer service should be more than just wishful thinking, you’ve found the right company. We’re Dr. Roof, and we’re here to change the way you think of roofing contractors. Let us prove our excellence to you!