Great Roofing Company
It was ONE and DONE. All around great experience, right from the start to the finish !
Fix leak in roof
Excellent!
Exceeded Expectations
Great experience with my roof replacement project. Don Goodrick provide the estimate and answered all my questions to earn my business. Pol Isaza was the project manager that led the crew that did a professional job. Great communication throughout the process
Great Service
Dr. Roof was very responsive. I called on the weekend and Meredith returned my phone call within 24 hours. Logan Sanders came out to our house the same week and all of our repairs were made. Everyone was friendly and easy to work with. I would definitely recommend them to my friends and neighbors!
Such an easy experience
The initial assessment and quote was super quick and easy. The quality of the work was beyond my expectation and everything was documented with photos which was great. Price was very fair!
Roof vent installation
I needed a 4 inch vent replaced with a 6 inch roof vent for my bathroom exhaust fan. The technician did the work in a professional manner. I was please with the results. The shingle layering and sealant looks much better than the work done by the original builders. I know that isn’t saying much since Pulte sucks. But I won’t hesitate to rehire these guys for future work.
roof replacement experience
Awesome job by Dr. Roof! Upon our inquiry we set up an appointment with the Sales Rep, Daniel. Daniel was great! Daniel had decades of experience in the roofing industry and was very informative. Patiently answering our questions clearly and providing critical information we would never think to ask about. He was a zero pressure rep! We learned there is a lot more to replacing a roof than tearing down old shingles and replacing with new. He provided excellent detail on what the project entailed and walked us through the contract answering all of our questions. One key selling point for us is that Dr. Roof using GAF Timberline HDZ shingles which are rated fairly high by Consumer Reports. Hector was the site manager for the job. Hector was both professional and personable. He visited the job site several times. Before the job began he introduced himself and let us know he was available to answer all questions at anytime. Sure enough everytime I called Hector he picked up immediately. Hector did a great job keeping us informed on the project. He led a great team of roofers who were incredibly hard working and professional. Ultimately D. Roof di a great job replacing our roof.
Great Customer Service from Start to Finish
Within 45 minutes of arrival, Leigh, sales rep, took photos and measurements and provided my wife and I with an iPad-supported presentation covering the GAF Lifetime Roofing System, and a line-by-line explanation of the proposed contract (reps from 4 other companies simply handed me documents to read). Also, she voluntarily gave us 2 product upgrades no other company offered us. And she cheerfully and patiently answered all our questions, even in the days after she had sealed the deal. Finally, she was present to observe the start of the project. That's great customer service! Dr. Roof's contract was well-organized and easy to read. As a GAF Master Elite certified contractor, Dr. Roof was able to provide us with a GAF Golden Pledge extended warranty. And, unlike other contractors we encountered, Dr. Roof is a TrustDALE certified company offering a TrustDALE Make it Right Guarantee. The roofers maintained a safe, clean jobsite for the 2-day project. All repairs were preannounced and approved. Of note, Dr. Roof voluntarily modified the plan to eliminate a dead spot that had chronically trapped debris, at no extra cost to me. Denis, Quality Control Supervisor, visited at least twice a day. The day after the project's completion, he returned for a final quality check. When I opined 2 shingles along the front eave might impede the flow of water into the gutter, Denis fixed the potential problem on-the-spot. Lori handled our billing in a very pleasant and efficient manner.
Excellent
From the initial roof inspection to the finished job it was excellent. The question for our roof was repair or replace and we felt they gave honest information and education to help us make our decision. Dr. Roof staff communicated with us every step of the way. The job was done exactly when they said it would be done at the price quoted no surprises. It is such a refreshing experience in the construction world to have a positive experience. Thank you Dr. Roof.
Great response from this company
From first call, through inspection/proposal, through notifications for work day, pictures of work/repairs, all email communications…. Very efficient, professional and timely. Even my call to pay ACH, the representative was friendly, efficient and assured me all was handled. I would call again for any need…. And readily recommend.
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Roswell Dr. Roof
- 88 Mansell Ct, Roswell, Georgia 30076
- (770) 220-7520
