Understanding the Roof Insurance Claim Process

When it comes to the insurance claims process, the entire situation can seem overwhelming for homeowners. At Dr. Roof, we recommend calling our team right away if you receive notice signs of damage to your roof, like missing shingles, excessive granule loss or creases on shingles to do wind damage. 

General Steps for Insurance Claim Assistance Process in Greater Atlanta

At Dr. Roof, we specialize in helping homeowners restore their roof to the best possible condition after a storm . The process can be confusing and difficult to navigate. Dr. Roof can provide its opinion on the condition of the roof and help with repairs after the insurance carrier has made its final determination. When filing a roof insurance claim, the following are steps that can typically be expected during the process:

  1. Initial Assessment: At the beginning of insurance demanding roof replacements, we'll conduct a thorough roof inspection to determine the extent of damage to help you make an informed decision about whether or not you file a claim. 
  2. Proper Documentation: Part of the process of your insurance carrier is requests for documentation of the damage. As a courtesy you can use the photos we take of the roof to provide.
  3. Insurance Adjustor: An insurance adjustor appointment is common for the insurance company to independently assess the roof damage. 
  4. Claim Assessment: There is always the possibility that your claim will be denied and require a new assessment. This can be particularly a concern for homes with older roofs. There is a process to appeal a denied claim. 
  5. Roofing Services: Once the claim has been approved, Dr. Roof's team can start on the roofing project, whether that's a roof repairs or a complete roof replacement. We will ensure our services meet or exceed the standards of the insurance carrier, code, and manufacturer guidelines. It is important to note that insurance deductibles are payable by the homeowner according to State law, and cannot be discounted. 
  6. Final Inspection: After completion of the project, our team will document all results and conduct a final inspection. We'll provide you with copies of the report, certificate of completion and more so that you can receive the funds from your insurance carrier. 

Choose Dr. Roof for Professional Insurance Roof Restoration Projects

At Dr. Roof, we believe that no Atlanta homeowner should have to file an insurance claim without understanding the above process. We have a team of extensively trained and experienced roofing professionals to help you understand your options and how to generally navigate the process that insurance companies follow for replacing roofs. Our Greater Atlanta exterior remodeling company also specializes in home roofing, commercial roofing, storm damage, siding, windows, gutters, painting, chimneys, and soffits. Reach out today to get started on your roof inspection and receive a free quote for any services!